A Message from DTRIC’s President and CEO

A Message from DTRIC's President and CEO

With Thanksgiving and the rest of the holiday season just around the corner, all of us at DTRIC wanted to express how thankful we are for your loyalty over the years, particularly during these challenging times with the ongoing COVID-19 pandemic.

Your satisfaction with DTRIC is our #1 goal! In our quest to provide the best DTRIC experience possible, many of you participated in our customer satisfaction survey conducted in October. Of those responding, 89% are pleased with your experience with DTRIC, but please let me assure you that we will continue to improve in providing the level of service that you deserve as our loyal customers. We want to thank those who responded so we know where and how to better serve you and make your DTRIC experience outstanding.

During this holiday season, we can all play an important role in keeping our loved ones safe and our local businesses open. Gatherings are being cited as a significant source of COVID spread, and Thanksgiving is viewed as a potential super-spreader event. To decrease the risk of another spike in cases, I have shared with the DTRIC employees some tips on how you can safely celebrate the holidays this year, and I would like to share them with you as well:

  • Celebrate only with those in your household.
  • Use digital platforms like Zoom or FaceTime to celebrate virtually.
  • Cozy up with your favorite holiday foods, movies, TV shows, or games.
  • If you must have a small gathering, try to do it outdoors, limit the number of people, wear face coverings, do not share serving utensils, shorten visit times, and keep everyone apart six feet.
  • Avoid shopping crowds by doing your holiday shopping online. You can support local vendors on sites like Pop-up Makeke, Made in Hawaii Festival or the Buy Hawaii, Give Aloha

Thank you for doing your part to prevent the virus from spreading in our community. Please stay vigilant as we all work together to end this health pandemic and allow our state economy to gradually recover.

Again, we are grateful to you for trusting DTRIC to be your insurance company in protecting your family’s well-being and assets.

Wishing you and your family a safe and Happy Holidays!

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