Contact Us

Contact Us

DTRIC Insurance is a local company specializing in offering our customers the most affordable protection and outstanding service in Hawaii. You may contact us by e-mail, phone, fax, or post:



To get a free, no-obligation FastQuote, please contact a DTRIC Customer Care Representative:

Oahu: (808) 923-8742

Neighbor Islands: 1-877-923-8742 (Toll-Free)


Need assistance or have a question about your DTRIC Insurance policy? Contact a DTRIC Customer Care Representative:

Oahu: (808) 944-5400

Neighbor Islands: 1-888-944-5474 (Toll-Free)

Customer Care Center Telephone Hours:

Monday – Friday: 7:30 a.m. – 5:00 p.m. Call Center Telephone Hours, 8:00 AM – 4:30 PM Reception

Saturday: 9:00 a.m. – 1:00 p.m. Call Center Telephone Hours

Sundays & Holidays: Closed

The DTRIC ServiceLine automated response system is also available 24 hours a day at (808) 944-5400 or 1-888-944-5474 (Neighbor Islands Toll-Free). You may access your policy status, current premium balance due, date of last payment, and next payment due date conveniently over the phone. Please note that ServiceLine may ask for your Social Security Number and residential ZIP code to verify your identity when you call.

Claims and Emergency Roadside Service:

1-888-443-8742 (Available 24 hours a day)


(808) 951-1883



DTRIC Insurance Company, Limited
1600 Kapiolani Blvd., Suite 1520
Honolulu, Hawaii 96814