DTRIC Insurance to Travel to Hawaii Island, Maui and Kauai to Assist Customers Post-Iselle and Julio

DTRIC Insurance to Travel to Hawaii Island, Maui and Kauai to Assist Customers Post-Iselle and Julio
April 21, 2015 dtric

August 8, 2014

(HONOLULU) – In response to expected customer needs in the wake of Iselle and Julio, DTRIC Insurance employees will set up community response centers on Hawaii Island, Maui and Kauai starting Monday, Aug. 11. These centers will help guide DTRIC customers as they file claims and begin the general recovery process.

Response centers will be set-up at the following locations starting Monday from 9 a.m. to 5 p.m., pending unexpected severe weather, deteriorating safety conditions or unforeseen travel restrictions as of this writing:

Offices of Occidental Underwriters
Hilo Shopping Center
1221 Kilauea Avenue, Suite 70

Offices of Finance Insurance, Ltd
Lanihau Professional Center
75-5591 Palani Drive, Suite 2004


Offices of Noguchi & Associates
Dairy Center
360 Papa Place, Suite 105


Offices of Mokihana Insurance
4393 Kukui Grove Street

For the most up-to-date information on the teams at our Neighbor Island response centers, please call DTRIC toll-free, 24 hours a day, at (888) 443-8742.

Claims may also be reported to DTRIC through any of the following channels:

  • Phone: (888) 443-8742 or (808) 951-1770; select option 2 (available 24 hours a day)
  • Fax: (808) 951-1868
  • Email: claims@DTRIC.com
  • Online: www.DTRIC.com/claims
  • In-person on Oahu: 1600 Kapiolani Blvd., Suite 1520

To begin the recovery process, customers should be prepared to provide the following information to report a claim for a home:

  • Name of insured
  • Contact number
  • Address of insured
  • Policy number
  • Date and time of loss
  • Location of loss
  • Description of loss and damage

To report an automobile claim, the following information is required:

  • Insured vehicle
  • Description of incident and damage
  • Date and time of loss

DTRIC Insurance Group, which includes DTRIC Insurance Company, Limited and its reinsured affiliate, DTRIC Insurance Underwriters, Limited, is rated A (Excellent) by A.M. Best Company, one of the world’s most authoritative insurance rating sources. DTRIC is committed to providing its policyholders and agents with innovative, value-added products at competitive prices while maintaining service with the aloha spirit. The company also provides products and services to policyholders using multiple independent agent channels throughout the state of Hawaii. For more information, please visit www.DTRIC.com.

*Update: As of 8/12/2014 our neighbor island response centers have been closed.*