Who We Are
DTRIC Insurance is a member of MS&AD Insurance Group, Japan’s largest insurance holding company and the fifth largest property and casualty insurance group in the world.
As DTRIC Insurance only serves Hawaii, we’ve developed a deep understanding of our customers’ needs and lifestyles, enabling us to create and offer customized products and services. All of our customers receive personalized, one-to-one attention from experienced insurance agents who carefully review customers’ unique needs. Thanks to responsible underwriting rules and a growing number of innovative auto and homeowners discounts, we offer valuable protection, benefits, and services at competitive prices. This customer-first business philosophy has resulted in thousands of satisfied customers throughout the State of Hawaii. In fact, nine out of 10 DTRIC customers would recommend us to their friends and family.
DTRIC Insurance was established by Dai-Tokyo Fire & Marine Insurance Company and Royal State Insurance Company in 1992. Our name is a combination of our founding partners (Dai-Tokyo + Royal + Insurance Co). It was at a time when most insurers were reluctant to offer automobile coverage in Hawaii due to rising claims costs and strict regulations created by the state’s no-fault law. With creative programs and solutions, DTRIC Insurance stepped in to provide group automobile program for the state’s largest public employee union.
In 1994, DTRIC Insurance expanded into commercial insurance lines in response to a severe downturn in the availability of general casualty and workers’ compensation insurance in Hawaii. DTRIC provided workers’ compensation coverage to many Hawaii businesses and worked closely with clients on operational and safety issues. DTRIC Insurance was instrumental in bringing stability to the local marketplace and reducing insurance costs.
In April 2001, DTRIC Insurance’s majority owner, Dai-Tokyo Fire & Marine Insurance Company, merged with Chiyoda Fire & Marine Insurance Company to form a new company called Aioi Insurance Company, Limited, one of the largest property and casualty insurers in Japan. That same year in July, DTRIC Insurance unveiled its new legal name, DTRIC Insurance Company, Limited.
On October 1, 2010, Aioi Insurance Company and Nissay Dowa General Insurance Company merged and formed Aioi Nissay Dowa Insurance Company, Limited (ADI). ADI and Mitsui Sumitomo Insurance Company are subsidiaries of MS&AD Insurance Group, Japan’s largest insurance holding company and the fifth largest property and casualty insurance group in the world. In 2017, DTRIC Insurance was acquired 100% by ADI.