Customer Service is phenomenal. Exceptional, speedy service, knowledgeable staff that are understanding our needs. Reliable service.
The customer service and follow through from you, Lei and Trey are so hard to find nowadays. This is happening in all industries. I’m really impressed by the standards you folks at DTRIC provide.
DTRIC has come through for me many times: from resolving accidents caused by drivers with other insurance companies, towing my car, changing a tire, etc. I really value your company’s services and customer-friendly attitude!
Always receive great service – fast, efficient, friendly and knowledgeable. Always!
My agent was wonderful from the beginning. She was very helpful, firendly, and thoroughly explained everything very well. She took the extra steps to make this process smooth and easy. Mahalo nui!
Staff understood the urgency of my request and delivered immediately. I was very, very impressed and relieved. I did not have to cancel my safety inspection appointment this morning.
Your customer service representatives have always provided assistance with aloha, product knowledge, and efficiency. I have never had an issue with DTRIC and continue to recommend your company to friends and family.
We were so pleased with the service we received. She was responsive and provided excellent service and follow up! Please let her know how much we appreciate her!
Jim shared a very complimentary email he received from a commercial insured, 50th State Poultry. The claim involved another party that appeared to be the cause of damaging 50th State Poultry’s property. Jim diligently followed up with the other party’s insurance adjuster to determine if they would settle with 50th State Poultry.
My agent was most patient, courteous, knowledgeable, friendly, and attentive insurance agen I have dealt with. His personality and ease to work with sealed the deal. He was open and honest, explained well and gave payment options. Payroll deduction was exactly what I wanted. He made paperwork easy and was attentive to my questions mainly through email, due to my work schedule. Great work!
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Our knowledgeable DTRIC representatives can assist you with a free, no-obligation auto insurance quote – just call 808-923-8742 or 1-877-923-8742 (neighbor islands toll-free) to get started.
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