Telephone
Contact DTRIC to assist with policy changes and payments with a credit card:
- Call DTRIC Customer ServiceLine
- Oahu: 1-808-944-5400
- Neighbor Islands toll-free at 1-888-944-5474
In-Person
Pay at a First Hawaiian Bank branch, visit their website for potential branch closures due to COVID-19.
Mail a check to:
- DTRIC Insurance
- P.O. Box 30920
- Honolulu, HI 96820-0920
Be sure to include your payment stub when you make the payment.
As a reminder, payments may be made with a credit/debit card online. Cash or check payments are accepted at any First Hawaiian Bank, provided they are presented with your billing statement.
Need to file a claim?
- Effective immediately, all claims settlement payments will be sent to you via U.S. postal mail.
- You may continue to report your claims online.
- You may also report a claim by phone using our 24-hour Claims Hotline at 1-888-443-8742.